Get in Touch

Have a question about your order, tracking, or custom designs? We’re here to help! Send us a message or email us directly, and our support team will respond within 24 business hours.

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Email Support

Send us an email anytime. For order inquiries, please include your Order ID for faster assistance.

contact@koolteee.com

Support Hours

Our team is available to process and answer your requests during:

Monday – Saturday: 9:00 AM – 5:00 PM (EST)

(Closed on Sundays & US Public Holidays)

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Order Modifications

Need to change your shipping address or order size? Please email us within 12 hours of placing your order before it enters production.

Quick Tip: If you are contacting us regarding tracking or delivery times, please check our Shipping Information page first for estimated delivery schedules.